As we work through continued supply chain issues of the pandemic, we have seen an increase in out-of-stock products and lower inventory on some items. We are working to get to a better stocking position on these items and apologize for any inconvenience.
In the event we are unable to fulfill your order due to an out-of-stock product, you will receive an email notification that your order has been canceled. You will also receive a refund to the credit card that was used to make your purchase. Again, we apologize for any inconvenience.
Please feel free to contact our Customer Service team for alternative options for products that are currently unavailable. You can also contact our Customer Service team with any questions or concerns.
Smithers-Oasis North America Customer Service